WhatsApp Marketing
All the power of WhatsApp in your ecommerce
Automate cart recovery, confirm payments, and track orders in real time. Build customer loyalty with personalized messages and exclusive offers. Connect with your audience to simplify operations and increase your sales.
Create WhatsApp automations to:
Recover abandoned carts
Recover up to 35% of your e-commerce abandoned carts. Create automations by changing frequencies, calls to action, and more.
Confirm payment methods
Reduce your cash-on-delivery return rate by confirming orders in real time and allowing customers to cancel the order.
Track your customers' orders
Allow your customers to stay informed about their order status and track it at all times.
Increase repurchase rate (upselling and cross-selling)
Send automations based on purchase time, frequency, and complementary product criteria to boost your sales.
Segment your customers and send mass WhatsApp campaigns
- Send a communication about a special collection to your VIP customers.
- Communicate your discount season to all customers.
- Send them information about new locations, collections, and more.
Cristalería la 13
We love Wizybot because it is very convenient and easy to use. In a short time, we managed to train Cristal (our AI assistant) and now we have a virtual advisor available 24/7 for our customers.
37%
Cristalería la 13 increased its sales by 37% in the first month using Wizybot.
Stanley
We have just started with the application and it is super good, it helps us a lot with the workload and provides excellent customer service. The team is very good and provides support almost immediately.
25%
Stanley increased its sales by 25% in the first month using Wizybot.
Frequently Asked Questions
What is a mass WhatsApp campaign?
A mass WhatsApp campaign is when you can select a database of your customers and send them a broadcast via WhatsApp. This allows you to offer promotions, new launches, and other information to boost repurchases in your e-commerce.
What is WhatsApp API? Do I have to use WhatsApp API to use WhatsApp marketing features?
It is an application programming interface designed for medium and large businesses to automate their communication at scale with customers through WhatsApp. It allows integrating WhatsApp with customer relationship management (CRM) systems and other programs, facilitating automation, handling large message volumes, and centralizing messaging in one place.
What is a WhatsApp automation? What automations do you have?
A WhatsApp automation is the use of technology to send messages automatically to customers through WhatsApp Business or the WhatsApp API, saving time and improving response.
We have automations for:
- Abandoned cart
- Order tracking
- Order confirmation
- Payment confirmation
Will the AI respond to customers who receive an automation or mass campaign?
Yes, from the same number, the AI will be able to assist your customers after an automation or campaign, helping them convert even more.
